
Senior Field Application Engineer
AudinatePosted 4/28/2025

Senior Field Application Engineer
Audinate
Job Location
Job Summary
Audinate is a global leader in AV networking media, providing solutions for the largest companies and institutions. As a Senior Field Application Engineer, you'll work with customers to provide technical design advice and support, investigating and debugging issues with their Dante audio & video solutions. You'll collaborate with sales teams and provide introductory training on product development kits and SDKs. With a competitive salary, annual bonus, equity incentive plan, and benefits, this role offers a range of perks including flexible working and volunteering leave. Audinate values excellence, courage, integrity, innovation, and teamwork, making it an exciting opportunity for those passionate about the future of AV. You'll have the chance to work with some of the biggest names in the industry and contribute to pioneering the future of AV so that everyone can be seen and heard.
Job Description
In this role you will
- Serve as the primary contact point for all technical enquiries from Dante licensees in the Americas
- Investigate, debug, provide workarounds where possible and/or escalate issues with the Audinate engineering team
- Work closely with the sales team to address OEM technical needs in presales activities
- Provide introductory technical training to OEM licensees on Product Development, Evaluation Kits and SDKs
- Regularly contact OEM licensees to understand and track their product development progress
- Generate technical documentation
What we're looking for
- A BSc in Computer Software, Electrical Engineering, or a similar discipline
- Experience working in a customer-facing or field role, with the ability to work on multiple issues at once
- Strong communication skills, both written and verbal
- Strong problem-solving skills
- Fluency in English
Preferred technical skills and knowledge
- Embedded SoCs and embedded Linux
- Video codec technologies (H 26x, JPEG2000, etc).
- High-speed video interfaces (HDMI, SDI, CSI)
- Protocols and interfaces such as SPI, UART, I²S and I²C
- FPGA platforms (Xilinx Zynq family)
- Electronics hardware design and/or board level debugging
- Ethernet & IP network fundamentals (e.g. DHCP, DNS, Subnets, VLANs, Multicast, QoS, etc.)