
Revenue Operations - Tools & Technology Admin (Remote)
MattermostPosted 5/6/2025

Revenue Operations - Tools & Technology Admin (Remote)
Mattermost
Job Location
Salary Range
Job Summary
Mattermost is seeking a Revenue Operations - Tools & Technology Admin to manage data governance over key prospect, partner, and customer data. The role involves ensuring complete data integrity, segmenting and utilizing data effectively to manage business growth, and maintaining system templates, workflows, and reporting. The ideal candidate has 5+ years of experience using Salesforce, Pardot, and Apex coding experience. They should be able to design, test, and implement marketing campaigns, automate workflows, and ensure system integrity. Mattermost is a remote-first company offering $80,000 - $120,000 per year and opportunities for growth and development.
Job Description
Key Responsibilities:
- Overall governance, management & administration of our Salesforce and Pardot systems.
- SFDC automation (flow, process builder, lead/account assignment)
- Hands-on design, creation, testing, and implementation of marketing campaigns and data segmentations in Pardot, Salesforce, and other related systems.
- Design campaign workflows validation rules, triggers, alerts, and automated responses
- Knowledge of SFDC system architecture & integrations. Ability to design, test, document, deploy, and maintain third-party integrations with Salesforce.
- Experience with CPQ implementation, customization & administration
- Own and manage the hygiene and integrity of databases in Pardot and Salesforce including list import cleanliness, data accuracy, segmentation, and ensuring compliance with privacy laws
- Collaborate across the marketing and sales teams to map out campaign deliverables and time-lines in order to meet necessary deadlines
- Design and deploy reporting and analytics processes to measure and analyze campaign effectiveness and down funnel attribution
- Serve as 1st-line support for internal users troubleshooting issues and failures with current integrations and data.
- Contribute to our knowledge base of best practice processes and how-to docs by identifying opportunities to streamline processes related to the GTM toolstack
- Work with Sales Ops Director and Finance to update and enhance SFDC and financial systems data object integration issues, as well as conduct ongoing maintenance to the system and consistently enhance/improve system usage.
- Work cross-functionally to reduce technical debt and build efficient GTM systems. hands-on approach to significantly reduce technical and architectural debt.
Required Background/Skill:
- Bachelor’s degree or equivalent combination of education and relevant experience.
- 5 years minimum experience using Salesforce (including Sales Cloud & CPQ) with admin-level experience
- 1+ years' experience using Pardot
- Apex coding experience in SFDC with Salesforce certification a plus
- Pardot certification a plus
- Clearly understand demonstrated ability to customize SFDC and Pardot to business needs, our instances are not “out of the box” usage
- Ability to think through and communicate technical issues independently as well as in a group
- Willing to work in a fast-paced, dynamic environment
- Understand business operations issues and figure out how to build it within Salesforce and the systems that touch Salesforce
- Goal-oriented, data-driven, highly confident in technical skills and problem solving
- Excellent organizational skills
- Adaptable to new challenges
- A self-starter who can manage projects in a fast-paced environment and remain focused amidst frequently changing requirements
Nice-to-have Qualifications:
- Experience with data visualization tools (Tableau, Power BI) for secure reporting.
- Strong stakeholder management skills, particularly within defense, intelligence, security, or critical infrastructure sectors.
- Familiarity with GTM tools (Clay, ZoomInfo, Gainsight, etc.).
- Experience in ARR reporting and financial reporting systems integration.