QA Specialist – Compliance Operations
CoinsPaidPosted 6/6/2025
QA Specialist – Compliance Operations
CoinsPaid
Job Location
Job Summary
CoinsPaid is seeking a QA Specialist to design and execute a group-wide Quality Assurance system for compliance and operational procedures. The ideal candidate will have 2-4 years of experience in QA, Compliance Monitoring, Operational Risk, or Internal Controls within the fintech or crypto sectors. They should be able to build QA frameworks from scratch, create checklists and scoring models, and provide structured feedback to relevant teams. CoinsPaid is a remote-first company with employees working from 30+ countries around the world, offering flexible work options, $4,000/year travel stipends, and equity in a fast-growing company. The QA Specialist will be responsible for creating the entire QA process, conducting regular quality checks, and contributing to continuous improvement.
Job Description
CoinsPaid offers ready-to-use crypto payment solutions tailored to business’ every need. Standing at the forefront of mass adoption, our products help businesses gear up for the new era of digital assets. We showed a tremendous growth in terms of transactions and volumes since 2019 and in 2023 were marked by Forbes as the "Best Crypto Payment Gateway for High-Volume Transactions".
Headquartered in Estonia and having 3 international hubs, we are still a remote-first company with employees working from 30+ countries around the world. At CoinsPaid, we are passionate about crypto, fintech and are putting great effort into building a team that will get the world ready for every-day crypto use. If these feel close to you - give us a shout!
We are looking for a proactive and structured QA Specialist to design and execute a group-wide Quality Assurance (QA) system for compliance and operational procedures. This is a hands-on role at the intersection of compliance, process control, and quality monitoring - ideal for someone with experience in building QA frameworks from scratch and executing ongoing reviews.
You’ll be responsible for creating the entire QA process - from methodology to reporting and running quality checks on key workflows across the group of companies
Responsibilities: Framework Design & Setup
- Define QA scope across group entities (e.g. KYC onboarding, EDD, transaction monitoring, incident handling)
Build:
- QA checklists and scoring models
- Sampling methodology (randomized and risk-based)
- Issue categorization and severity logic
- Templates for reporting and follow-up
Day-to-Day Execution:
- Conduct regular quality checks on processes in accordance with QA plan
- Record findings, assign severity scores, and maintain QA logs
- Provide structured feedback to relevant teams (compliance, ops, risk)
- Track remediation of findings and contribute to continuous improvement
- Prepare regular QA reports for senior management, with key metrics and trends
Improvement & Maintenance:
- Adapt QA logic as internal procedures or regulatory requirements evolve
- Identify recurring gaps, propose improvements, and support implementation
- Collaborate with Risk, Compliance, and Operations to align QA results with control assessments
- Contribute to training and awareness based on QA insights
What we’re looking for:
- 2–4 years of experience in QA, Compliance Monitoring, Operational Risk, or Internal Controls - ideally within fintech, crypto sectors
- Proven experience building QA/control frameworks from scratch (not just executing them)
- Strong process thinking and attention to detail; ability to translate policy into measurable checks
- Clear and structured communicator, capable of writing QA findings reports
- Self-starter: comfortable owning both framework and execution without daily supervision
- Group-mindset: able to operate across multiple entities and jurisdictions in a scalable way
- Fluent English language, Russian is a plus
Positioning in the Company:
- Reports to: Group Head of Risk and Compliance
- Line of defense: Second line
- Scope: Group-level coverage across multiple entities and business lines
Why should you choose CoinsPaid?
To become a part of this solid team, passionate about their jobs and the crypto industry as a whole. To feel a great team spirit and meet people supporting each other's growth and development. To become a part of a rapidly developing international company and a crypto payments leader. Only in 2024 CoinsPaid was awarded more than 10 times:
- Acquisition International 2024 - Best Crypto-payment Solutions Firm 2024 - Europe;
- World Business Annual Awards 2024 - Leading Blockchain & Cryptocurrency Firm in Europe 2024;
- World Business Annual Awards 2024 - Best Blockchain Initiative Europe 2024;
- World Business Annual Awards 2024 - Best Blockchain Fintech Company Europe 2024;
- Global Brands Magazine Awards - Leading Cryptocurrency Payment Solutions;
- ICA Compliance Awards - Development of Automated Real-time Risk Assessment System;
- Europe Fintech Awards - Crypto Award;
- EiGE Awards - Best Payment Provider 2024;
- World Business Annual Awards 2024 - Best Cryptocurrency Payment Solution Provider Europe 2024;
- World Economic Magazine 2024 - Best Digital Payments Solutions Provider;
- Malta Fintech Awards by Dynamic Events - Payment Services Provider of the Year;
- Global Brands Magazine Awards - Best Crypto Payment Gateway;
- Business Awards UK - Best Cryptocurrency Tech;
- EGR B2B - Best Cryptocurrency Service Supplier 2024;
- Global Cards & Payments Innovation Awards - Best B2B Payments Initiative;
- International Investor Award - Most Advanced Crypto Payment Processing Firm 2024.
Solid facts about CoinsPaid:
- Private and profitable company, registered and licensed in Estonia;
- Secure business, with regular financial and regulatory audits;
- Over 10 years of experience in the blockchain development;
- Over €700M processed in crypto monthly;
- Over 1M transactions processed monthly;
- Over 800 merchants accounts serviced;
- Over 270 team members across 30+ countries.
By joining CoinsPaid now, you’ll participate in building the world's best crypto payment ecosystem, conquering new markets, and popularising cryptocurrencies.
Sounds good? Well then, we can’t wait to see your resume!
