As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ROLE OVERVIEW
We are looking for a highly detail-oriented and culturally aware Localization Quality Manager to lead linguistic and functional QA testing across multiple languages, devices, and markets. This role is essential to ensuring that our localized user experiences are accurate, contextually appropriate, and culturally resonant across the globe, and that our QA testing efforts are aligned with our overall Quality Program strategy.
As a key member of the Localization team, you will manage QA workflows and tests, run multilingual content audits, and partner with localization program managers and regional stakeholders to evaluate quality and cultural fit across our clients' products and platforms. You will work under the Localization Quality Program and collaborate closely with localization and testing vendors, product teams, engineers, and market experts to ensure we deliver world-class experiences to users everywhere.
MAIN RESPONSIBILITIES
- Plan, manage, and execute linguistic and functional localization QA across digital content and product UI on different devices.
- Conduct multilingual audits to assess translation quality, cultural fit, and brand tone alignment across key markets.
- Develop and maintain QA test plans, checklists, and localization bug reports in collaboration with engineering and content stakeholders.
- Coordinate with language reviewers and testing vendors, ensuring consistent, scalable, and on-time QA coverage.
- Partner with regional teams to gather feedback on market-specific language or cultural nuances.
- Identify patterns in localization issues and propose process improvements to upstream localization workflows.
- Advocate for culturally relevant content and inclusive experiences in all localized products.
EXPERIENCE AND SKILLS
- 4+ years of experience in localization QA, linguistic testing, or internationalization.
- Strong understanding of functional QA testing tools and processes, particularly in software/app environments.
- Experience performing or managing linguistic QA reviews across multiple markets and languages.
- Knowledge of cultural sensitivity and adaptation best practices.
- Excellent communication and documentation skills with an eye for linguistic and UI detail.
- Fluent in English and at least one additional language, with proven ability to assess quality in multiple locales.
- Familiarity with bug tracking and QA platforms (e.g., JIRA, TestRail, XBench, BrowserStack).
- Previous experience working in cross-functional teams with engineering, content, and regional market leads would be beneficial.
- Experience working with UX writing, content design, or inclusive language initiatives would be a plus.
- Background in localization for consumer tech, streaming, or media products is a plus.
- Working knowledge of internationalization (i18n) principles and localization tooling would be highly valued.
