Digital Experience Manager
SupersidePosted 5/6/2025
Digital Experience Manager
Superside
Job Location
Job Summary
As a Digital Experience Manager at Superside, you'll lead and coordinate digital projects across the full ecosystem, from strategy to flawless execution. You'll work with top brands like Meta, Salesforce, and Amazon, delivering strategic value and executional excellence. With 4+ years of experience in managing digital projects, you'll need to have a deep understanding of digital ecosystems, including UX, responsive design, content, performance, and accessibility. You'll lead cross-functional teams, deliver high-quality work at speed and scale, and facilitate effective collaboration across creative, development, strategy, and customers teams. With excellent communication skills and a user-first mindset, you'll drive results in a remote-first, global environment. Apply now to join Superside's team of passionate professionals.
Job Description
What You’ll Do:
- Manage and lead digital projects across a variety of formats, ensuring strategic alignment and flawless execution.
- Participate in project scoping and quoting, contributing to pitches and proposals with thoughtful input.
- Create and maintain project plans, schedules, budgets, and documentation, tracking progress and reporting on milestones.
- Serve as the primary point of contact for customers, managing feedback loops and ensuring alignment throughout delivery.
- Guide discovery and briefing phases, helping articulate business goals, target audiences, and strategic priorities.
- Champion best practices in UX, responsive design, accessibility, and performance throughout project lifecycles.
- Ensure all projects are properly documented and archived and all project artifacts are stored and shared effectively.
- Facilitate effective collaboration across creative, development, strategy, and customers teams.
- Identify and advocate for improvements in workflows and processes across Superside’s digital operations.
- Support a culture of excellence by leading stand-ups, reviews, retros, and cross-functional planning.
What You’ll Need to Succeed:
- 4+ years of experience managing digital projects, ideally in a creative, digital, or web agency environment.
- Deep understanding of digital ecosystems, including UX, responsive design, content, performance, and accessibility.
- Proven ability to lead cross-functional, remote teams and deliver high-quality work at speed and scale.
- Excellent communication and customer-facing skills with the confidence to present work and manage feedback with senior stakeholders.
- Familiarity with content management systems (e.g., Webflow, WordPress), Figma, and project management tools.
- Ability to work alongside sales and pre-sales teams to define creative and technical solutions.
- Experience coordinating across multiple service offerings (creative, brand, web, product) to deliver integrated experiences.
- Knowledge of CMS platforms, SEO principles, and no-code or low-code tools.
- A user-first, strategic mindset with high attention to detail and a bias for action.
- Comfortable navigating ambiguity, solving complex problems, and driving results in a remote-first, global environment.
