Bengali Language Lead
WelocalizePosted 6/3/2025
Bengali Language Lead
Welocalize
Job Location
Job Summary
We are seeking a skilled Bengali linguist to act as a Language Lead Backup on a key account. The role involves performing full linguistic review and quality assurance tasks, ensuring content meets client-specific guidelines. As the primary reviewer, you will work within European business hours (9:00–17:00) to align with client delivery times. Your duties include acting as an intermediary between clients and linguists, maintaining overall quality, and supporting teams in the review process. You will also identify products and contents that might be challenging and make recommendations for improvement. With a minimum of 5 years' experience translating and reviewing content, you should be proficient in various translation tools, have excellent communications skills, and be able to communicate effectively on your translation skills. We offer steady volume of work, professional development opportunities, and a multicultural team with a great variety of documents and content types.
Job Description
MAIN DUTIES
- Act as intermediary between the client (and third party reviewers) and Welocalize linguists.
- Responsible for maintaining overall quality under the 97% fail rate.
- Carry out daily follow up of all LQE results, passed and failed.
- Gather all LQE changes and share with all linguists in the account.
- Analyze deliverables by linguists, determine where the issues are and determine and implement actions for improvement.
- Support teams in the review process as/where needed in order to maintain the fail rate below 97%.
- Support linguists in understanding corrections, clarify with the client where needed.
- Support linguists in the arbitration process.
- Support linguists in any questions they might have during production and escalate to client/Welocalize as needed.
- Identify products, contents that might be a challenge as well as linguists that might be underperforming and make recommendations to reallocate products, contents, etc.
- If workload issues are identified, highlight them and provide solutions to be discussed with Welocalize Language Services team.
- Collect root cause analysis, corrective and preventive action plans as needed and put improvement plans together accordingly.
- Put training materials together and conduct training sessions with linguists.
- Organize regular calls with reviewers/LS to discuss corrections, requirements, clarify any misunderstandings/unclear corrections or requirements, etc. Document these calls and follow up with linguists to make sure everybody is aligned.
- Support Welocalize in the identification and evaluation of potential new candidates.
REQUIRED SKILLS
- Minimum 5 years' experience translating and reviewing content in the specified subject matter.
- Proficient in all areas of expertise: Legal, Marketing
- Well-versed in various translation & terminology tools.
- Excellent communications skills in English (spoken and written).
- Native fluency in the target language.
- Degree in linguistics, translation or equivalent experience.
- Able to follow instructions, such as character restrictions etc.
- Able to communicate effectively the rationale behind their translation skills.
- Able to both translate and review.
- Able to do machine translation post-editing.
- Experience working in a multi-vendor scenario a plus.
