Account Receivable Specialist
RackspacePosted 5/31/2025
Account Receivable Specialist
Rackspace
Job Location
Job Summary
We are seeking an Account Receivable Specialist to join our team in Mexico. As the primary point of contact, you will handle customer billing and payment issues, monitor credit limits, and collect all monies due to minimize bad debt risk. You will use research and reconciliation techniques to resolve problems and manage internal and external communications. This role requires a basic understanding of accounting systems, data analysis, and financial modeling skills. A Bachelor's degree in a related field is required, along with 1-2 years of experience in Account Receivable or Accounts Payable. Flexible remote work options are available.
Job Description
Acts as the primary point of contact for customer billing and payment issues on assigned portfolios. Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due in order to minimize the risk of bad debt. Manages the collection of customer accounts from an assigned portfolio. Initiates problem resolution by using various research and reconciliation techniques, including account reconciliations. Manages bad debt in a portfolio environment by working through issues with assigned customers. Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes.
Please apply with a resume in English as interviews will be conducted in English.
Key Responsibilities
- Works on problems of moderate scope. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Knowledge
- Basic working knowledge of accounting systems
Skills
- Data Analysis
- Financial Modeling Skills
Education and Experience
- High School Diploma or regional equivalent required
- Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement
- 1-2 years of work experience in an Account Receivable or Accounts Payable role required
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